When we think of resolving conflict in the workplace, we may think of heated moments or tense confrontations. While those moments may draw the most attention, they are typically symptoms of tensions that have simmered for much longer. To more effectively support people in preventing future conflict, it helps to zoom out and take a […]
One of the most rewarding aspects of my career in coaching is the diversity of people I get to interact with on a weekly basis. In almost all of these relationships, I get the opportunity to hear and learn about someone’s career story. After many years, I’ve heard a lot of stories and come across […]
Workplace conflict. Everyone has faced it at some point. When we are struggling to work with someone, we are often tempted to attribute the fault to the other person. Our brains are more or less wired to assume that we are usually doing the right thing, and when others deviate from our expectations or standards, […]
Looking for answers? Jump straight to the Q&A with our experts here. Some coaches can spend hours poring over the latest research, diving into every detail in the data. Others prefer to glance at the highlights and move on. Most are probably somewhere in between. But even when time is limited, it’s wise to invest […]
Since I was a kid, when I’ve opened a newspaper I’ve always sought out one thing first: the advice columns. There’s something perpetually fascinating in hearing the unique, sometimes peculiar challenges someone else is facing, mulling over what you might do in their position, and comparing notes with the expert to see what you can […]
Workplace conflict is not uncommon, but it also may not be obvious. The word “conflict” may call to mind sharp words or raised voices, but it often takes on subtler forms: undermining a colleague; dismissing someone’s ideas without sufficient consideration; avoidance; even just the emotional and mental exhaustion people experience when working alongside someone who […]
For many of us, 2020 began with that familiar new year energy. Carefully laid plans and timetables, all ready to be implemented. Goals to be achieved. A careful list of tasks to be accomplished. And then… well, most of us could write our own unique story about how our worlds have changed since the beginning […]
Shared leadership and group development work have emerged in recent months as some of the most in-demand topics in our coaching community. That’s hardly surprising. In this uniquely stressful and challenging time, wise leaders and organizations are embracing a leadership model that helps people support each other, rather than relying on individuals to shoulder a […]
The controller role is as complex as it gets. Controllers need to consolidate data from multiple sources to essentially predict the future. They then use those forecasts to make decisions that can have long term consequences for the organization. They do this within the constraints of regulations and laws, among other factors. Given the complexity […]
This post originally appeared on the blog in June 2020. Following an encore presentation of the webinar, we’re republishing the summary with added Q&A from the latest broadcast. In this week’s webinar, we explored the neuroscience of bias, helping us understand how to recognize the many ways it influences our responses and actions. More importantly, […]
