…with this growing understanding comes an appreciation of how complex the insurance industry can be. I recently heard an advertisement for an auto insurance company that accepts claims via text…
…her behavior, including increasing her use of clear communication Elisa increased the time she spent clearly communicating expectations and she found it helped her provide better feedback to her team;…
…acquired “MRG.com” as its domain name and developed its first website. By 2001, living in a more connected world had made a major impact on the way we did business:…
…be a great fit for the MRG team. So with that, I’m thrilled to introduce our new Client Services Specialist, Kerri Runge. Kerri comes from a background that is very…
…are other behaviors that when used in the right combination, can lead to higher levels of effectiveness in the field. We just need to find out what combination work in…
…and being comfortable with change. At times, I find myself even pushing for it. Recently, I’ve been trying to fundamentally understand MRG’s customer base to understand what is needed now…
…Being able to effectively communicate, help others stay engaged, and utilize a degree of persuasion are behaviors that commonly appear in our research on effective leaders across all industries, and…
…confidence: when other people see us as confident, they’re also more likely to see us as competent. And research shows that when someone forms that impression, it sticks – even…
…2001, according to the 2018 DHL Global Connectedness Index. Many of us also hold stereotypes about different countries. Some common stereotypes are accurate but at least as many are inaccurate….
…level of caring is critical for keeping the client happy. And oh, if you can’t communicate effectively the implications can be absolutely disastrous. I lucked out in this scenario because…
