…impact, it is important that they ensure that others are well informed. These were not the only behaviors that predicted effectiveness for supply chain leaders. For example, effective supply chain…
…with this growing understanding comes an appreciation of how complex the insurance industry can be. I recently heard an advertisement for an auto insurance company that accepts claims via text…
Sometimes the results of a Best Practices study motivate me to dig a little deeper into an industry. A recent example is our study of the transportation industry. The top…
…are other behaviors that when used in the right combination, can lead to higher levels of effectiveness in the field. We just need to find out what combination work in…
For several years, I consulted within the energy industry. It was a wonderful experience and provided me with a good understanding of what these organizations look for within their leadership….
There’s a lot that sets the retail/wholesale industry apart from other businesses. One of its most salient characteristics is that it touches everyone personally and professionally. It is a part…
…level of caring is critical for keeping the client happy. And oh, if you can’t communicate effectively the implications can be absolutely disastrous. I lucked out in this scenario because…
…that complexity is crucial to making informed future decisions. 2. Overlooking the role of motivation. Humans tend to believe they are in complete control of their decision-making, but unfortunately, that…
…leaders studied met the study’s definition of a High Compassion Leader. Compassionate leaders are more effective. The LEA 360™’s Impact questionnaire measures 32 competencies – the 6 Compassionate Competencies as…
…– this aspect is missing. Can you comment? A: Thank you for bringing this up. Compassion is actually a very complex human expression. There are many definitions of compassion in…
